Getting paid by your couples
Bank transfer, card payments through your own Stripe account, and PayPal.me.
On the Complete plan your invoices say how to pay you, and offer only the ways you take. It is all on Money: press How couples pay you, where each way has a switch and its setup beneath it. Only the workspace owner can change it.
Bank transfer
- Go to Money and press How couples pay you.
- Under Bank transfer (BACS), make sure the switch is on.
- Type the Name on the account, the Sort code and the Account number. Add an IBAN and BIC too if couples pay you from abroad.
- Press Save bank details. Couples see them on every invoice, each with a Copy button, and the invoice number as the reference.
Card, through Stripe
- Go to Money and press How couples pay you.
- Under Card (Stripe), press Set up card payments.
- Stripe opens its own pages. Give your business and bank details there, and make your own Stripe login, or sign in with one you already have: we never see any of it.
- Back in I Said Yes, Card (Stripe) says Stripe active once Stripe has checked your details. With its switch on, couples see Pay by card on invoices still owed. If it says Not finished, press Carry on with Stripe.
- For payouts and refunds, press Open your Stripe dashboard and sign in with your Stripe login. A refund made there shows on the invoice.
PayPal
- In PayPal, make your PayPal.Me link if you do not have one yet.
- Go to Money and press How couples pay you.
- Under PayPal, turn the switch on.
- Type Your PayPal.me name, the part after paypal.me/, then press Check it opens to see your PayPal page.
- Press Save PayPal. Couples see Pay with PayPal on their invoices for what is still owed. The money goes straight to your PayPal, and you mark the invoice paid when it arrives.
Still stuck? Reply to any email from us and a human will answer.