Help
Help with I Said Yes
Short guides to each part of the app, for UK wedding planners. Support is free on every plan, always.
Guides
15 guides
- Getting startedYour first hour: a wedding, its guests, your brand and your first couple.
- Weddings and their checklistsAdd a wedding, choose its service level, and work its UK checklist.
- Guests, meals and repliesHouseholds, meals, dietary highlights and replies from the wedding website.
- Bringing in your spreadsheetsWeddings, guests, budgets and suppliers from Excel or CSV, checked first.
- Budgets and paymentsEstimates, actuals, VAT, the payment schedule and what the couple see.
- SuppliersYour directory, each wedding's pipeline, contracts and arrival times.
- The timeline and day modeThe run sheet, supplier links and printouts, and running the day in day mode.
- Table plansTables, seats, warnings, the floor plan and the printouts.
- Wedding websitesSix looks, filled from your records, with replies straight into the list.
- What your couples seeTheir own calm home, only what you switch on, and what they never see.
- Putting the enquiry form on your websiteOne line of code, and where to paste it on WordPress, Squarespace, Showit and Wix.
- Money and invoicesInvoices from the contract, chased on a schedule, and marked paid in one place.
- Build it for me, and Read this for meFirst drafts and document reading: what happens, what you check, what couples see.
- Plans, billing and the trialThe two plans, the trial, moving between plans, and cancelling.
- Having us move your weddings inTell us what you use now, and we move your weddings in for you, free.
Talking to a person
In the app, Get help in your account menu, or in the More menu on any screen, sends us your message with what we need to look into it. You see everything it includes before you send it.
Still stuck? Reply to any email from us and a human will answer.
Monday to Friday, 9 to 5. Usually much faster.
Saturdays we are at weddings, like you.