Exporting or deleting your data

Settings, Your data is where the workspace owner exports everything or deletes the workspace. Both still work when the workspace is read-only, after a trial ends or a payment fails.

Exporting everything

Press Export workspace and we email you a link to a zip. The link works for 7 days, and only when you are signed in as the owner. Inside:

• a JSON file for every table,
• CSV files for guests, budget, payments, suppliers, checklists and timelines,
• each wedding's guests, budget and suppliers, ready to import again,
• a README that explains it all.

If you connected a mailbox, the text of the mail it brought in is included. Uploaded files, such as contracts and mood board pictures, are not: download those from each wedding's Notes & files and Design. Passwords, sign-in links and keys are left out. The zip holds working links to replies, contracts and proposals, so keep it private.

Last night's copy

We also keep a copy of the workspace every night for thirty days, and the latest can be downloaded from the same page. It never includes mail.

Deleting one wedding

On the wedding's Settings, under Danger zone, press Delete wedding and confirm. It is hidden straight away and its website stops working. Everything about it is kept for 30 days, then removed for good.

Deleting the workspace

Under Delete workspace, type the workspace name and press Delete workspace. Every wedding, guest and file is hidden straight away, your subscription stops renewing and you are signed out. We email you a link to restore it, which works for 30 days. After that everything is removed for good, stored files included, and couples whose only wedding was with you have their accounts anonymised.

Cancelling instead

Cancelling your subscription, from Billing, deletes nothing. The workspace goes read-only at the end of the period you have paid for, your couples keep their portals, and you can export everything at any time. Plans, billing and the trial.